EAPs in Vietnam: Employee Assistance Programs
written by Quinn Miller
Founder & Managing Partner
Employee Benefits Asia by Tenzing Pacific Services
Table of Contents
What Are EAPs?
(Employee Assistance Programs)
Employee Assistance Programs (EAPs) are structured workplace initiatives designed to offer employees access to confidential counseling and support services. These programs address various personal or work-related issues that could impact employees’ mental health, emotional well-being, and productivity.
EAPs typically provide services which help employees cope with stress, anxiety, depression, or other life challenges.
Employees, Vietnamese or Expats, juggle work, family pressure, and societal expectations, all of which can lead to significant stress. EAPs aim to mitigate these challenges by providing professional, confidential support that employees, especially Vietnamese, would not seek out otherwise.
About our EAP Packages in Vietnam
Employee Benefits Asia, a dedicated brand of Tenzing Pacific Services, works with EAP solutions companies. Just like an insurance broker, we have contracts with EAP solutions providers, both locally in Vietnam and Regional Asian EAP solutions providers. Our EAP program can either be:
- A standalone solution
- Part of your group health insurance or group life insurance policy
Why Invest in an EAP?
There are many reasons to invest in your employees mental well-being via the implementation of an EAP in Vietnam. Here are 6:
Mental Wellbeing
Help employees improve their overall well-being, a win-win situation for employer & employee alike.
Reduce
Turnover
Happier, healthier employees are not only more productive, but they also tend to stay with the company longer.
Aid with Recruitment
Stand out from your competitors by offering a robust benefits package in Vietnam, including an EAP
Boost Productivity
Employees facing personal issues or mental health challenges may struggle to perform at their best, which directly impacts productivity.
Reduce Missed Time
Employee absenteeism is a significant issue that can be linked to personal and emotional problems.
Positive Workplace
No one wants to work in a negative work environment, it impedes growth and makes you a stepping stone company
Key Features of EAPs in Vietnam
Whether your EAP is via your group health insurance plan or it’s a standalone package, reap the rewards as an organization and enjoy key features, such as:
Features
EAPs in Vietnam
How EAPs Work
Much like an insurance plan, there are different plans. You select a plan, take out an annual package & then your employees utilize the EAP service as needed during hte course of the policy year.
The steps
Implement
Get a quote, select a plan & roll out your EAP
Utilize
Track
Usage, see utilization rates & get reports
Employee Benefits Asia helps with the implementation & rollout, including a staff seminar (in-person or onilne). Then there are:
- Online webinars
- Wellness hotlines
- An annual review
EAPs in Vietnam: By the Numbers
Data from our EAP solutions provider, including:
Percentage of Employees at Risk of Burnout
Other EAP Stats
Requirements for EAPs in Vietnam
While EAPs are normally designed for larger companies with 200+ employees. However, Employee Benefits Asia has a business Lite package, which is designed for any number of employees. We recommend having at least 20 employees.
Employees can be full-time, part-time, independent contractors. They can live in Vietnam or elsewhere in Asia. For expats, it does not matter if they have a work permit or TRC yet or not.
Types of Companies who Implement EAPs
Mental health services in Vietnam are growing, though it’s still a bit of a taboo subject for Vietnamese employees. This is why it’s important to have confidential services, so employees can seek the mental wellbeing services without any stigma attached.
The types of companies who implement an EAP in Vietnam are:
- Modern companies
- Who offer modern benefits
- Multinational Companies
- Champions of mental health
- High-stress Companies
- High-stress Industries
- Companies with 20+ Employees
EAP Packages in Vietnam
We offer four packages:
(PEPY = per person per year)
Lite
Basic
Premium
Platinum
20 total
1 PEPY
2 PEPY
4 PEPY
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App Basic Features
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App Premium Features
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Video Therapy
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2 PEPY
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4 PEPY
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24/7 Hotline
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Team Webinar
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Management Webinar
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Internal Champion Roadshow
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HR Dashboard
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Dashboard Customization
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Onboarding & Launch Set Up
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Document Library
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Get a Quote for an EAP in Vietnam
FAQs about EAPs in Vietnam
All interactions with the EAP are confidential. Employers do not receive information about who uses the service or the specifics of their issues, ensuring employee privacy
EAPs typically offer counseling, mental health support, financial advice, legal assistance, stress management, substance abuse support, and work-life balance resources.
EAP services are usually available to all employees and, in some cases, their immediate family members. Check your company’s EAP policy for specific eligibility details. All of your employees are eligible to use the service
EAPs in Vietnam are a company sponsored initiative. The employees do not pay for anything.
That depends on: A) the size of your company B) which package you select. Start our questionnaire today to get started & get quotes for your organization.
Your EAP package is an annually paid package. There are no payment installments or refunds if cancelled mid-year.
Unusued benefits can be rolled over to other employees who use the service more. This varies by provider but is a generally accepted practice of EAP providers.
Employees can access EAP services by calling a dedicated helpline, using an online portal, or through in-person sessions, depending on the specific EAP provider.
Some EAPs in Vietnam include in-person services, though most EAP solutions providers are digital focused. While the counseller may be in Vietnam, the service is accessed via the member’s app.
Our Process
In order to get an exact price + learn more about EAPs in Vietnam, please get in touch via questionnaire or book a discovery chat below. We will cover:
- Introductions
- EAP Presentation
- Pricing
After that, you make an informed decision for your business & employees.
